Terms of Service

Acceptance of Terms

By accessing and using the SwarnaRupa Jewellers website (swarnarupajewellers.in), you accept and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

Products and Services

SwarnaRupa Jewellers offers jewellery products and consultation services through our physical store in Khoribari, Darjeeling, West Bengal. Product images, descriptions, and prices displayed on our website are for informational purposes and may vary from actual products available in store. We reserve the right to modify product offerings and pricing without prior notice.

Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) and are indicative. Final pricing is confirmed at the time of purchase in our store. Gold and precious metal prices fluctuate based on market rates, and displayed prices may not reflect real-time market values. Payment terms and methods will be discussed and agreed upon at the time of purchase.

Custom Orders and Consultations

Custom jewellery orders are subject to separate terms agreed upon during the consultation process. Timelines for custom work are estimates and may vary depending on design complexity and material availability. Deposits for custom orders may be non-refundable, as communicated at the time of order placement.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of SwarnaRupa Jewellers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.

Website Use

You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use of the website. You may not use the website to transmit harmful, offensive, or unlawful content.

Limitation of Liability

SwarnaRupa Jewellers provides this website on an "as is" basis without warranties of any kind, either express or implied. We shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or reliance on any information provided herein.

Returns and Exchanges

Return and exchange policies for jewellery purchased from our store will be communicated at the time of purchase. All returns and exchanges are subject to inspection and verification of the product condition. Custom-made jewellery may not be eligible for returns unless there is a manufacturing defect.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Darjeeling, West Bengal.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: swarnarupaofficial@gmail.com
• Phone: +91 9593030644 / +91 9735097553
• Address: Near Kadamtala More, Khoribari, Darjeeling, West Bengal 734427, India