Privacy Policy

Introduction

SwarnaRupa Jewellers ("we", "our", or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at swarnarupajewellers.in or interact with us in store at our Khoribari, Darjeeling location.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact or consultation form on our website
• Send us an email or call us
• Visit our store and provide your details for a purchase or consultation
• Subscribe to any communications from us

The personal information we may collect includes your name, email address, phone number, and any other details you choose to share with us.

How We Use Your Information

• To respond to your enquiries and consultation requests
• To process and fulfil jewellery orders and custom design requests
• To communicate with you about our products, services, and promotions
• To improve our website and customer experience
• To comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only when required by law, to protect our rights, or with service providers who assist us in operating our website and business, provided they agree to keep your information confidential.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain features of the website.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at swarnarupaofficial@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: swarnarupaofficial@gmail.com
• Phone: +91 9593030644 / +91 9735097553
• Address: Near Kadamtala More, Khoribari, Darjeeling, West Bengal 734427, India